Cannot get or view images with third party’s DICOM Viewer.
Please check the following points:
- Check if the port is not blocked by firewall
- Check if IP Address, AE Title, and Port Number are entered correctly on third party’s DICOM Viewer and SonicDICOM PACS
- Check if the SonicDICOM PACS is the latest version
If the above points cannot solve it, please send us our product log file to “email@example.com“. We will investigate it without any cost.
Log file is stored in “C:\Program Files\SonicDICOM PACS\Log” by default. You can check where it stored by PACS Manager > Server > Log Path.