Trial Edition has following limitations.

• The max number of savable Studies: 30
• The max number of Web Connections: 5
• The max number of DICOM Connections: 5

Web Connection means the number of users who can connect with Web Viewer at the same time.
DICOM Connection means the number of devices/software that can connect by using DICOM communication. Such as Modalities (CR, CT, etc), third party’s DICOM Viewers, and so on.
There is no limitation for features that can be used.

Firstly, please let us know following your information by using Quote Request Form.

• Company / Organization Name:
• Company / Organization Full Address:
• Company / Organization Main Phone Number:
• Company / Organization Website:
• Required number of Licenses:
• Required number of Web Connections:
• Required number of DICOM Connections:
• Please describe purpose of use our product in detail as possible:

Web Connection means the number of users who can connect with Web Viewer at the same time.
DICOM Connection means the number of devices/software that can connect with our product by using DICOM communication. Such as Modalities (CR, CT, etc), third party’s DICOM Viewers, and so on.

If you would like to purchase our product through our Distributors, please describe about it.
By purchasing through our Distributors, they can provide you more suitable supports that meet your needs.

All our support is provided only by Email.
We do not provide any telephone or onsite support.
For customers who need support other than Email, we can introduce our Distributors.

If you cannot connect with modalities or third party’s DICOM Viewer, we investigate it for free.
Also, if you have DICOM files that cannot be read, we investigate it for free as well.
No extra charge is required even if we have to fix the software.

Normally, we will reply Email inquiries by the next business day.
However, if there are a lot of inquiries, our reply may take a time. We would appreciate your understanding for this.
Our business hours are from AM 10:00 to PM 5:00 in Japan time. Our holidays conform to Japanese calendar and customs.

You can migrate current data easily by importing DICOM files.
There are two ways to import.

1. Use an import feature of PACS Manager.
2. Use an import feature on List screen of Web Viewer.

If you have many files or total volume of file is big, we recommend using PACS Manager.
Regarding how to import DICOM files, please refer to Install Manual.

Yes, you can.
However your current DICOM Viewer needs to have following requirements.

• It must be compliant with the DICOM Standard.
• It must support Study Root Query/Retrieve or Patient Root Query/Retrieve.

Regarding how to connect with our PACS, please refer to Install Manual.
Also, regarding technical information, please refer to DICOM Conformance Statement.

Regarding how to connect with modalities, please refer to Install Manual

Still you cannot connect even if you set according to the above procedure, please check our product is the latest version.
If it is not, please update it to the latest version.
Problem may have been already solved.

If the latest version cannot solve it, please send us DICOM files of this modality and our product log file.
Once we receive your DICOM files and log file, we will start investigation.
Normally, log file is named as “status.log” in the directory that is specified by PACS Manager.

Please send DICOM files by using Email, uploading to cloud storage, postal, and so on.
And please make sure to delete personal information that included in DICOM files in advance.
In addition, the shipping cost and other cost will be paid by the customer.
We appreciate for your understanding.

Regarding how to connect with modalities, please refer to Install Manual

Still you cannot connect even if you set according to the above procedure, please check our product is the latest version.
If it is not, please update it to the latest version.
Problem may have been already solved.

If the latest version cannot solve it, please send us DICOM files of this modality and our product log file.
Once we receive your DICOM files and log file, we will start investigation.
Normally, log file is named as “status.log” in the directory that is specified by PACS Manager.

Please send DICOM files by using Email, uploading to cloud storage, postal, and so on.
And please make sure to delete personal information that included in DICOM files in advance.
In addition, the shipping cost and other cost will be paid by the customer.
We appreciate for your understanding.

Regarding how to connect with third party’s DICOM Viewer, please refer to Install Manual

Still you cannot connect even if you set according to the above procedure, please check our product is the latest version.
If it is not, please update it to the latest version.
Problem may have been already solved.

If the latest version cannot solve it, please send us our product log file.
Once we receive log file, we will start investigation.
Normally, log file is named as “status.log” in the directory that is specified by PACS Manager.

Regarding how to start up our product from third party’s product, please refer to Install Manual.
If you start DICOM communication with third party’s product, please refer to DICOM Conformance Statement.

If you need other way to integrate, please let us know from Contact Form.